Should arrive 15 minutes prior to scheduled time to complete a
full consultation prior to new services scheduled.
Should arrive 5 minutes prior to scheduled appointment for
assessment of any changes that may need to be applied.
Appointment times are reserved especially for you!. Being on
time for your appointment is greatly appreciated so that we can
provide you with the extraordinary service and professionalism
we are committed to. We understand unforeseen incidents
occur. However, your service will end at the time of your
originally schedules appointment. Full payment for service will
A late arrival of 15 minutes or more may need to be
re-scheduled and a $35. Late/Cancellation fee will be applied.
Please be respectful of our time as well as other clients. Your
intended appointment time could have been utilized by another
client. This is why we strictly enforce a 24 hour appointment
change or cancellation notice.
Any appointment changes or cancellations without a 24 hour
notice will be charged a full service charge. Clients who abuse
this policy will need to prepay all future appointments.
Clients with a no-show appointment will need to prepay future
appointments and payment will be forfeited if they are no-show
for that appointment.
A cancellation within one hour of the scheduled appointment
will be considered a no-show.
There are absolutely no refunds on gift certificates.
Late arrivals and no-shows will forfeit the full amount normally
charged for the scheduled appointment.
All gift certificates expire one year from the original purchase
date. Donations, complimentary, or charitable event gift
certificates will expire as noted on the certificate and certain
restrictions may apply.
Gift certificates cannot be used toward gratuities or toward
purchase of another gift certificate.
|© 2020 First Impression Studio